Under the General tab, click on Print Test Page.Select Large icons from the View by pull-down menu.Click on the Control Panel Desktop app.In the Search box on the taskbar, type Control Panel.The print preview shows the job in color however, the job prints in black and white.All jobs print in black and white, even when all of the printing options are set to color.When trying to print in color from applications, all jobs print in black and white.Click on the link in the Related Content section to access the Xerox Drivers and Downloads page and for information on how to install the driver. The most current print driver can be downloaded from the Xerox Drivers and Downloads page. Click the Start button, click Devices and Printers and look for your Printer icon or link. (The status will show " Yes" or " No".) If " No" is displayed, completely uninstall and reinstall the print driver. Microsoft Windows can also help you run printer tests. If experiencing the symptoms below, print a Windows Test Page and check the status of the Color Support item. DocuShare Enterprise Content Management.If your product issue isn't resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your additional options. Then, at the bottom, under Related settings, select Devices and printers. Select Devices and printers on the right. Select Printer Properties from the pop-up menu. If the Control Panel is in the Large icons or Small icons view, select Devices and Printers. If the Control Panel is in the Category view, select View devices and printers under Hardware and Sound. Press the Windows key on the keyboard and the letter X at the same time. Select Printer Properties from the pop-up menu or right-click the printer driver icon and select Properties from the pop-up menu. Select Start on the Windows task bar, and then select Devices and Printers. If the Control Panel is in the Classic view, double click Printers. If the Control Panel is in the Category view, select Printer under Hardware and Sound. Select Start on the Windows task bar, and then select Control Panel. Right-click on the corresponding printer driver icon. Select Start on the Windows task bar, and then select Printers and Faxes. The test page will vary depending on which version of Windows you're running.įind your version of Windows below and go to that section to follow the steps Here's how to print a test page using a Mac ®. These instructions are for a Windows computer.
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